
FNB and KOODOO.co.za Promotional Campaign FAQs
Frequently Asked Questions
Credit Card Budget Plan Promotion
What is the offer?
What is the promotional interest rate?
The promotional interest rate is set at prime or prime + 2%. In addition to the campaign rules, should you meet the qualifying criteria as stipulated on the FNB Main Banked Rules available on the FNB website you will benefit from a promotional interest rate of prime on your qualifying purchase.
Who qualifies for the Credit Card Budget Plan promotion?
Who is excluded from the Credit Card Budget Plan Promotion?
What terms can be chosen for the purchase on the Credit Card Budget Plan Promotion?
Credit Cardholders can choose between 12 or 24 months.
When purchasing with a credit card, is the transaction on straight or budget facility?
Can I transfer funds into my Credit Card to cater for the purchase and qualify for the promotion?
How it works
How does the transaction go onto budget?
How long is this promotion for?
What is the minimum and maximum amount that can be purchased on the Credit Card Budget Plan Promotion?
Direct Queries
If there is something wrong with my transaction, who do I escalate to?
If there are any queries regarding the products purchased, how do you escalate these issues?
Payments and Interest
Can I settle my budget transaction earlier? Are there any penalty fees?
Yes, you may settle the budget transaction earlier by paying the settlement amount into your credit card account and notify FNB to settle your budget transaction. There are no penalty fees for early settlements.
T's&C's
Where can a copy of the KOODOO.co.za Terms and Conditions be requested?
The KOODOO Terms and Conditions can be viewed on the website (KOODOO.co.za).