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FNB and KOODOO.co.za Promotional Campaign FAQs

Frequently Asked Questions

Credit Card Budget Plan Promotion and Zero Interest Campaign

What is the offer?

What is the offer?

FNB and KOODOO.co.za have partnered up to give FNB / RMB Cardholders access to the Budget plan promotion at prime or prime + 2% interest for customers who only have an FNB/RMB personal credit card, but do not have a FNB/RMB personal Fusion/Cheque account with FNB/RMB

This offers Credit Card holders the ability to move transactions made on KOODOO.co.za to budget if they meet the quallifying criteria 

 

FNB & RMB Zero Interest Offer

Only PS5 Consoles and PSVR qualify for this offer. Qualifying customers will pay 0% (Main members) and 2% interest for customers who only have an FNB/RMB personal credit card, but do not have a FNB/RMB personal Fusion/Cheque account with FNB/RMB over their selection of 12 or 24 months

What is the promotional interest rate?

The promotional interest rate is set at prime or prime + 2%. In addition to the campaign rules, should you meet the qualifying criteria as stipulated on the FNB Main Banked Rules available on the FNB website you will benefit from a promotional interest rate of prime on your qualifying purchase. 

The Zero interest rate campaign is at 0% interest for main members and 2% interest for customers who only have an FNB/RMB personal credit card, but do not have a FNB/RMB personal Fusion/Cheque account with FNB/RMB

Who qualifies for the Credit Card Budget Plan promotion and the Zerio interest Campaign?

The campaign is open to selected FNB Visa Credit Cardholders. This includes Aspire, Premier, Private Clients, Private Wealth, RMB Private Bank and Signet Credit Cardholders who reside in South Africa and are over the age of 18 years. 

Who is excluded from the Credit Card Budget Plan Promotion and Zero interest campaign?

FNB / RMB Fusion Account, Cheque / Debit Cardholders and Business Credit Cardholders are excluded. 

Details on the FNB Credit Card Budget Plan Promotion and Zero interest campaign

  • How long is this promotion for?  

The Credit Card Budget Plan Promotion is available from 21 October 2020 to 30 June 2024, and may be extended further

The Zero interest promotion with FNB and RMB on PS5 Consoles only will end on the 31 May 2024

  • What is the minimum and maximum amount that can be purchased on the Credit Card Budget Plan Promotion? 

    Minimum of R5 000 and Maximum of R20 000

Zero interest campaign is on consoles PS5 Consoles only

  •  Is the offer also available instore? 

This offer is only available online at KOODOO.co.za

  • If there are any queries regarding the products purchased, how do you escalate these issues? 

  Online chat on KOODOO.co.za or

    Email customercare@koodoo.co.za or

    Contact: 011 445 7912

  • If there is something wrong with my transaction, who do I escalate to? 

Please call the number on the back of your FNB or RMB Credit Card.  

  • Where can the Terms and Conditions for this campaign be found? 

Please visit the FNB website, click “About FNB + Legal” and select “Promotions Terms and Conditions”. 

Zero interest T's and C's can be found by clicking the link on the KOODOO footer for either RMB or FNB

  • Where can a copy of the KOODOO.co.za Terms and Conditions be requested? 

The KOODOO Terms and Conditions can be viewed on the website (KOODOO.co.za). 

  • Can I settle my budget transaction earlier? Are there any penalty fees?  

Yes, you may settle the budget transaction earlier by paying the settlement amount into your credit card account and notify FNB to settle your budget transaction. There are no penalty fees for early settlements.  

  • If I default on payment of my credit card account, does the promotional campaign still stand?  

No, if you default on your credit card monthly payment the fixed interest rate will fall away and your personalized interest rate will apply.  

What terms can be chosen for the purchase on the Credit Card Budget Plan Promotion and Zero interest campaign?

Credit Cardholders can choose between 12 or 24 months. 

When purchasing with a credit card, is the transaction on straight or budget facility?

The transaction will be on the credit cardholder’s straight facility and then moved over to Budget once the bank has approved 

Can I transfer funds into my Credit Card to cater for the purchase and qualify for the promotion?

Prefunded purchases (meaning the purchase was not done on credit, and more specifically, if the limit does not cover the purchase amount) will not qualify for the budget plan promotional interest rate. 

How it works

How does the transaction go onto budget?

FNB Credit Card will move the straight facility transaction onto the budget facility within 3 to 5 working days after the transaction date. 

How long is this promotion for?

The Credit Card Budget Plan Promotion is available from 21 October 2020 30 June 2024, and may be extended further

The Zero interest promotion with FNB and RMB on PS5 Consoles only will end on the 31 May 2024

What is the minimum and maximum amount that can be purchased on the Credit Card Budget Plan Promotion?

Minimum of R5 000 and Maximum of R20 000 for the FNB Budget promotion 

Zero Interest Campaign is any PS5 console or PSVR

Is the offer also available instore?

This offer is only available online at KOODOO.co.za 

Direct Queries

If there is something wrong with my transaction, who do I escalate to?

Please call the number on the back of your FNB or RMB Credit Card. 

If there are any queries regarding the products purchased, how do you escalate these issues?

Online chat on KOODOO.co.za or Email customercare@koodoo.co.za or Contact: 011 445 7912 

Payments and Interest

Can I settle my budget transaction earlier? Are there any penalty fees?

Yes, you may settle the budget transaction earlier by paying the settlement amount into your credit card account and notify FNB or RMB to settle your budget transaction.

 

There are no penalty fees for early settlements. 

If I default on payment of my credit card account, does the promotional campaign still stand?

No, if you default on your credit card monthly payment the fixed interest rate will fall away and your personalized interest rate will apply. 

T's&C's

Where can a copy of the KOODOO.co.za Terms and Conditions be requested?

The KOODOO Terms and Conditions can be viewed on the website (KOODOO.co.za). 

Where can the Terms and Conditions for this campaign be found?

Please visit the FNB website, click “About FNB + Legal” and select “Promotions Terms and Conditions”. 

RMB and FNB zero interest T's and C's