URGENT FRAUD ALERT – Someone is Impersonating KOODOO Online

We’ve recently been made aware of a fraudulent impersonation of KOODOO on WhatsApp, Facebook, and other platforms.

This scam involves a fake seller claiming to represent KOODOO while offering iPhones and Xbox consoles-products we do not sell. Victims are paying this individual and then being referred to us to “collect” these non-existent items.

Let us be absolutely clear:

❌ THIS IS A SCAM.

• KOODOO does not sell or communicate with customers via WhatsApp.

• We specialise exclusively in PlayStation products.

• All sales and support are handled through our official channels only.

✅ TRUST ONLY OUR OFFICIAL CHANNELS:

• Website: www.koodoo.co.za

• Instagram & Threads: @koodoo.co.za

• Facebook: @KOODOO

• Twitter (X): @koodoo_sa

📝 What To Do If You’ve Been Affected:

If you think you’ve been scammed or contacted by someone falsely claiming to be KOODOO:

1. Stop all communication with the individual.

2. Do not send any further money.

3. Report the fake account or profile directly on the platform (e.g., social media or marketplace site).

4. Submit any supporting documents directly to SAPS under the open fraud case:
   Case Reference: CAS 223/6/2025

You can provide:

• Screenshots of messages or conversations

• Proof of payment

• Any contact details or links used by the scammer

This will help the South African Police Service with their ongoing investigation and strengthen the case against the fraudster.

📍 Prefer to speak to us directly?

📞 Call: (011) 445 7912
📍 Visit: 128 Peter Road | Grayston Office Park | Block 3 | Sandton | Johannesburg | 2146

We’re doing everything we can to support the investigation and protect our customers. Thank you for staying alert and helping put an end to this fraudulent activity.